The main objective of this paper is to examine the impact of public bureaucracy on
service delivery in Nigeria using the Neo-Weberian model. With a reliance on
secondary data, the paper observed that the delivery of goods and services by the
government rests on the public bureaucracy and institutions of allied mandates as
pivot. The Neo-Weberian model proved useful in highlighting the deficits in public
service delivery in Nigeria. It infers that for the Nigerian public bureaucracy to
achieve its mandate of qualitative service delivery to the populace, government
should make use of professionals in the provision of the public services as
reinforced in the Neo-Weberian model. The study recommends that government
needs to embark on a programme for improving the working conditions of public
bureaucrats as this will help to build their morale, dedication and commitment to
provide efficient services.